CallForce Vacancies 2022 Apply Here
Are you interested in CallForce jobs? And if you are, have you gone through the recent recruitment notices and their respective whereabouts? If not, you must check it immediately. This entire article will tell you about one such recent recruitment notice, namely CallForce Vacancies circular 2022 ZA Government Jobs seekers, Download CallForce Application form, Desirous candidates can apply for Current Vacancies in South Africa according to their academic capabilities.
CallForce Vacancies 2022 Apply Here @https://callforceoutsourcing.com You can apply now for at CallForce Careers Portal
Kindly read it up to know all the details of the mentioned job post.
CallForce Vacancies 2022: Detailed Notification
The name of the authority by which this recruitment of CallForce Dialer Administrator is being conducted is CallForce Recruitment Portal for which many vacancies have been out. The total number of vacancies have not been out yet still if you are interested enough, you can check upon it.
Candidates who are of interest are requested to apply for this position whenever the forms will be out and before the final date by visiting the organization’s official website. https://callforceoutsourcing.com
Candidates are advised to first download the official notification from the official website and then read off all the necessary instructions related to the vacancy.
CallForce Vacancies: Important Dates for Vacancy
Many vacancies have been released for this post but might change here and there with further notifications to be issued shortly.
CallForce Vacancies: Eligibility Criteria
Every job notification is released with some eligibility criteria which include some of the rules to be followed by the candidate before deciding to apply for it otherwise they might not be able to do so.
Thus, the eligibility criteria for this post follows:
CallForce Careers 2022 Summary:
|Name of the Organization
||CallForce Vacancies Recruitment Portal
|Name of the Post
|Last Date to Apply
||As Per CallForce Organization Required
||Matric / Grade 12
||Jobs in Johannesburg, Gauteng
||R 195000.00-350000.00 Yearly
|Mode of Application
So, we have mentioned all the available details issued on the official website regarding CallForce Recruitment such as the number of available posts, age limit, educational qualification required, and mode of application. For further information, do keep a check on the official website.
With the hope that you have got a clearance about the notice, submit your form in time.
How to Apply for the CallForce Vacancies ?
As already mentioned above, the starting has not been mentioned yet but the closing date for filling in the application form for CallForce Recruitment 2022 has been declared. But still you are advised to keep visiting the official website for further updates.
Always fill the form carefully in order to avoid any mistake.
- Interested candidates need to visit the concerned website at https://callforceoutsourcing.com
- Following that, search for the recruitment section and you will find the CallForce Recruitment 2022.
- After that, click on it and select the link to apply online.
- Before filling it up, be ready with all of the required documents, scanned passport size photo and scanned signature to be needed to complete the application form.
- Now, fill out the application form mentioning all the required details. Be careful to fill correctly. Double-check after filling it.
- After checking it again, click on submit and your final submission of the form will be done.
- After the submission, make sure to download the form and keep copies of it, in case they are needed for further purposes.
Note: If application process goes offline, then you are requested to send the application form to the concerned organization.
CallForce Careers Jobs 2022 Description
PURPOSE OF THE ROLE
Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor and manage weekly activity campaign schedules. Produce real-time performance and productivity data to support the operational management team, focusing on strong performance, quality and compliance standards. Improve the top-line business decision-making processes by collecting, analysing, and reporting of data on the various campaigns
DUTIES AND RESPONSIBILITIES
- Ensure dialer execution is aligned to all business unit KPI’s
- Automate data loading within the dialer.
- Drive innovation and strategy in the current dialer platform.
- Real time analysis & monitoring of dialer campaigns to ensure compliance and adherence to set KPI’s
- Real time Management of the dialer to ensure optimal agent productivity.
- Identify and communicate any data anomalies or agent behavior issues to Senior Operations Team in real time.
- Dialer Incident Management
- Regular maintenance of the dialer.
- Understanding of client requirements and ensuring the correct Dialer strategy is implemented
- Monitor, analyse & report on the dialer requirements across the various campaigns
- Regular Reporting and updates on lead usage at agent level.
- Drive dialer metrics (Answer Rate/ RPC Rate) to influence conversion to sales.
- Analysis of dialer outputs and results as well as the implementation of changes and improvements.
- Create reports that business can use to monitor metrics and make decisions.
- Analyse Dialer data and share opportunities for improvement.
- Develop and manage strategy to run outbound campaigns, ensuring the saturation and penetration targets are achieved
- Collaborate with internal and external partners to maximize achievement of business goals
QUALIFICATIONS AND EXPERIENCE REQUIRED
- Matric / Grade 12
- A relevant certificate or diploma is preferred
- Minimum of 3 – 5 years of experience as a Dialer administrator in a Contact Centre is required
- Familiarity with reporting to a sales and service Operations.
- 2-3 years’ experience working as a Dialer administrator in a sales Outbound Contact Center.
- Experience in working with Microsoft BI Tools (SQL/SSIS/SSRS/SSAS/PowerBI)
- Experience in working MySQL
- Expert capability in Microsoft Excel
- Knowledge of business processes and functional area
- Experience in estimating solution development and delivering solutions against those estimates
BEHAVIOURAL AND COMPETENCY REQUIRED
- Strong interpersonal skills with the ability to build and maintain professional relationships
- Excellent analytical skills
- Strong written and oral communication
- Ability to work in a fast-paced industry and handle pressure well.
- Ability to coordinate and multitask.
- Problem solving and follow through
- Analytical Thinker
- Takes ownership & accountability.
- Results-orientated & perseverance
- Resilient and adaptability to change
- Structured & process driven
- Innovative and creative
Frequently Asked Questions Related To CallForce Vacancies “
- How many vacancies are available for this post?
Ans. Till now, the number of vacancies is not cleared so you are advised to keep a check on the official website.
- When is the final date to fill out the application form?
Ans. The final date of applying for the post.