RoomRaccoon Vacancies 2023 Apply

Room Raccoon Vacancies 2023 Apply Here

Are you interested in RoomRaccoon jobs? And if you are, have you gone through the recent recruitment notices and their respective whereabouts? If not, you must check it immediately. This entire article will tell you about one such recent recruitment notice, namely RoomRaccoon Vacancies circular 2023 ZA Government Jobs seekers, Download RoomRaccoon Application form, Desirous candidates can apply for Current Vacancies in South Africa according to their academic capabilities.

RoomRaccoon Vacancies 2023 Apply Here You can apply now for Senior Customer Support Consultant at RoomRaccoon Careers Portal

Kindly read it up to know all the details of the mentioned job post.

RoomRaccoon Vacancies 2023: Detailed Notification

The name of the authority by which this recruitment of Senior Customer Support Consultant is being conducted is RoomRaccoon Recruitment Portal for which many vacancies have been out. The total number of vacancies have not been out yet still if you are interested enough, you can check upon it.
Candidates who are of interest are requested to apply for this position whenever the forms will be out and before the final date by visiting the organization’s official website.

Candidates are advised to first download the official notification from the official website and then read off all the necessary instructions related to the vacancy.

RoomRaccoon Vacancies: Important Dates for Vacancy

Many vacancies have been released for this post but might change here and there with further notifications to be issued shortly.

RoomRaccoon Vacancies: Eligibility Criteria

Every job notification is released with some eligibility criteria which include some of the rules to be followed by the candidate before deciding to apply for it otherwise they might not be able to do so.

Thus, the eligibility criteria for this post follows:

RoomRaccoon Careers 2023 Summary:

Name of the Organization RoomRaccoon Vacancies Recruitment Portal
Name of the Post Senior Customer Support Consultant
Last Date to Apply As Per RoomRaccoon Organization Required
Qualification Relevant Qualification
Location Jobs in Cape Town, Western Cape
Salary R 168 048 per year
Mode of Application Online
Official Website

So, we have mentioned all the available details issued on the official website regarding RoomRaccoon Recruitment such as the number of available posts, age limit, educational qualification required, and mode of application. For further information, do keep a check on the official website.

With the hope that you have got a clearance about the notice, submit your form in time.

How to Apply for the RoomRaccoon Vacancies ?

As already mentioned above, the starting has not been mentioned yet but the closing date for filling in the application form for RoomRaccoon Recruitment 2023 has been declared. But still you are advised to keep visiting the official website for further updates.

Always fill the form carefully in order to avoid any mistake.

  • Interested candidates need to visit the concerned website at
  • Following that, search for the recruitment section and you will find the RoomRaccoon Recruitment 2023.
  • After that, click on it and select the link to apply online.
  • Before filling it up, be ready with all of the required documents, scanned passport size photo and scanned signature to be needed to complete the application form.
  • Now, fill out the application form mentioning all the required details. Be careful to fill correctly. Double-check after filling it.
  • After checking it again, click on submit and your final submission of the form will be done.
  • After the submission, make sure to download the form and keep copies of it, in case they are needed for further purposes.

Note: If application process goes offline, then you are requested to send the application form to the concerned organization.

RoomRaccoon Careers Jobs 2023 Description

This is what you tell people at parties:
I am working at an international super-fast growing tech company and we are revolutionising hoteliers around the globe. RoomRaccoon is awarded the world’s best Hotel Management System for 2 years in a row and empowers hoteliers to run their property way more effectively. Our growing team of 71 heads is working from 10 offices all over the world!

Your role:
The role of RoomRaccoon’s Senior Customer Support Consultant is helping RoomRaccoon become the most adopted hotel management system in the world, by training hoteliers in using RoomRaccoon to their best advantage on all possible touch points. The Senior Customer Support Consultant will handle 3rd line support from our customers and guide and train our Customer Support Consultants and Agents on their 1st and 2nd line support.

North Star:
1. 3rd line support satisfaction at 4.25 stars from our customers
2. Conversion rate after interacting with the customer; they are convinced and satisfied to take positive action within RoomRaccoon
3. Internal 4.25 stars in terms of assistance to Customer Support Consultants and Agents
Responsibilities and Duties:
You will be accountable for:
  • Providing telephonic and ticket support to RoomRaccoon clients on utilising our software.
  • Ensuring that RoomRaccoon customer service levels are maintained at a high standard.
  • Working closely with our Implementations Team to ensure a seamless transition of client accounts to support.
  • Training hoteliers in using RoomRaccoon to their best advantage on all possible touch points.
  • Ensuring your required KPI’s and contact points are maintained at the required daily level. This includes maintaining RoomRaccoons customer support SLAs.
  • Proactively calling hoteliers to convince them of the added value of our additional paid features.
  • Fun & productive collaboration with our other teams, specifically your English team mates.
  • Occasionally assisting in creating video & written content to teach our hoteliers in all possible topics so they can use RoomRaccoon in the most self-sufficient way.

Our perfect fit has/is:
  • Speaks English on a native level
  • Experience providing customer support in technical environment
  • Hotel (front-desk/reservations) / and or hospitality experience ( advantageous)
  • Motivated working in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
  • Patient and empathetic towards others, but naturally able to lead a conversation, deal with clients on different levels.
  • Self-motivated & ability to deliver under pressure
  • A proactive team player
  • Organised and great eye for detail
  • Passionate about tech and software and not afraid to upsell

  • Working in a vibrant international fast growing company
  • Unlimited learning & growth potential
  • Your ideas and performance making a big difference in our organisation and the global hotel industry
  • Work hard, Play hard mentality. We love celebrating successes together!
  • Employee Equity Scheme
  • Regular trips to Europe for trainings & celebrational ceremonies (International Week)
  • Annual RoomRaccoon Hotel Experience
  • Friday lunches are on us
  • Annual salary increases
  • Training & Development opportunities

Apply Here

Frequently Asked Questions Related To RoomRaccoon Vacancies “

  1. How many vacancies are available for this post?

Ans. Till now, the number of vacancies is not cleared so you are advised to keep a check on the official website.

  1. When is the final date to fill out the application form?

Ans. The final date of applying for the post.

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