Rand Mutual Assurance Vacancies 2023 Apply Here @www.randmutual.co.za Careers Portal

Rand Mutual Assurance Vacancies 2023 Apply Here @www.randmutual.co.za Careers Portal

Are you interested in Rand Mutual Assurance jobs? And if you are, have you gone through the recent recruitment notices and their respective whereabouts? If not, you must check it immediately. This entire article will tell you about one such recent recruitment notice, namely Rand Mutual Assurance Vacancies circular 2023 ZA Government Jobs seekers, Download Rand Mutual Assurance Application form, Desirous candidates can apply for Current Vacancies in South Africa according to their academic capabilities.

Rand Mutual Assurance Vacancies 2023 Apply Here @www.randmutual.co.za You can apply now for at Rand Mutual Assurance Careers Portal

Kindly read it up to know all the details of the mentioned job post.

Rand Mutual Assurance Vacancies 2023: Detailed Notification

The name of the authority by which this recruitment of Rand Mutual Assurance Customer Services Administrator X 2 is being conducted is Rand Mutual Assurance Recruitment Portal for which many vacancies have been out. The total number of vacancies have not been out yet still if you are interested enough, you can check upon it.
Candidates who are of interest are requested to apply for this position whenever the forms will be out and before the final date by visiting the organization’s official website. www.randmutual.co.za

Candidates are advised to first download the official notification from the official website and then read off all the necessary instructions related to the vacancy.

Rand Mutual Assurance Vacancies: Important Dates for Vacancy

Many vacancies have been released for this post but might change here and there with further notifications to be issued shortly.

Rand Mutual Assurance Vacancies: Eligibility Criteria

Every job notification is released with some eligibility criteria which include some of the rules to be followed by the candidate before deciding to apply for it otherwise they might not be able to do so.

Thus, the eligibility criteria for this post follows:

Rand Mutual Assurance Careers 2023 Summary:

Name of the Organization Rand Mutual Assurance Vacancies Recruitment Portal
Name of the Post Customer Services Administrator X 2
Last Date to Apply As Per Rand Mutual Assurance Organization Required
Qualification Relevant Qualification
Location Jobs in Parktown, Gauteng
Salary R 157 648 per year
Mode of Application Online
Official Website
www.randmutual.co.za

So, we have mentioned all the available details issued on the official website regarding Rand Mutual Assurance Recruitment such as the number of available posts, age limit, educational qualification required, and mode of application. For further information, do keep a check on the official website.

With the hope that you have got a clearance about the notice, submit your form in time.

How to Apply for the Rand Mutual Assurance Vacancies ?

As already mentioned above, the starting has not been mentioned yet but the closing date for filling in the application form for Rand Mutual Assurance Recruitment 2023 has been declared. But still you are advised to keep visiting the official website for further updates.

Always fill the form carefully in order to avoid any mistake.

  • Interested candidates need to visit the concerned website at www.randmutual.co.za
  • Following that, search for the recruitment section and you will find the Rand Mutual Assurance Recruitment 2023.
  • After that, click on it and select the link to apply online.
  • Before filling it up, be ready with all of the required documents, scanned passport size photo and scanned signature to be needed to complete the application form.
  • Now, fill out the application form mentioning all the required details. Be careful to fill correctly. Double-check after filling it.
  • After checking it again, click on submit and your final submission of the form will be done.
  • After the submission, make sure to download the form and keep copies of it, in case they are needed for further purposes.

Note: If application process goes offline, then you are requested to send the application form to the concerned organization.

Rand Mutual Assurance Careers Jobs 2023 Description

As the Customer Service Administrator, you will be reporting to the Customer Services Manager, the Customer Service Administrator will be responsible for providing administrative support to the Customer Services team while ensuring that all customer queries are dealt with in an efficient manner and providing a high level of service to promote RMA’s products and services.

WHAT WILL YOU DO?

Customer queries and complaints handling

  • Handle all customer queries in an efficient manner and provide a high level of service to promote the organisation’s products and services.
  • Manage the functions of receiving, assessing, analysing, resolving, and documenting customers’ issues and complaints in accordance with agreed requirements.
  • Immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line Manager

General administration

  • Provide general administrative support to the team to include filing, data entry, typing and assisting in the management of communications and paperwork, managing diaries, assisting with travel arrangements/organisation.
  • Ensure that follow ups are done where necessary
  • Adhere to SLA’s.

Reporting

  • Provide data and draw reports on a weekly and monthly basis or as otherwise required.
  • Maintain accurate records/documentation associated with work.

Stakeholder relationship support

  • Support and ensure that the team delivers on:

o Liaising with and maintaining good relationships with relevant stakeholders (particularly between sales and marketing).

o Build relationships with Memberships, Operations, Claims, act as link between Brokers and business.

o Addressing customer satisfaction issues promptly and escalate queries to the relevant departments.

o In collaboration with the relevant departments, organise training where applicable

Personal development

  • Achieve agreed personal targets and assist Line Manager to achieve team targets.
  • Ensure compliance to relevant codes, legislation, and procedures including health and safety.
  • Contribute towards the smooth running of the team.
  • Always adhere to all organisation policies and procedures.
  • Interact and co-operate with all members of the department, its suppliers, and clients/customers.

WHAT YOU’LL BRING TO THE TABLE?

 

  • Knowledge of business policies, processes and procedures, legal compliance
  • Diploma in Business management, Administration or Customer Service
  • 2-3 years customer services administration experience
  • Advanced Computer literacy – MS Office

WHAT WILL YOU GET IN RETURN?

We offer great opportunities for personal and professional development in a stable company that’s 127 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.

Closing date: 25 January 2023

Our Commitment to transformation:

In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

  • Knowledge of business policies, processes and procedures, legal compliance
  • Diploma in Business management, Administration or Customer Service
  • 2-3 years customer services administration experience
  • Advanced Computer literacy – MS Office

Apply Here

Frequently Asked Questions Related To Rand Mutual Assurance Vacancies “

  1. How many vacancies are available for this post?

Ans. Till now, the number of vacancies is not cleared so you are advised to keep a check on the official website.

  1. When is the final date to fill out the application form?

Ans. The final date of applying for the post.

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