Relationship Manager – South Africa

Freelance contract

Candidate can be based in either Cape Town or Johannesburg

We are looking for a Relationship Manager to grow and extend our relationships with financial advisers in South Africa on an ongoing freelance basis.

You will be expected to establish and maintain engagement with key financial advisers across the spectrum of the wealth management industry, including retail banks, insurance companies, discretionary fund managers, asset managers and IFA’s.

Citywire helps investors and asset managers to connect in many ways: Citywire publishes its own news, analysis and unique fund manager performance information to help professional investors – from financial advisers, wealth managers to fund selectors – make the best decisions about where to place their clients’ money. We currently employ over 300 people with offices around the world in London, Brighton, New York, Munich, Milan, Singapore, Paris and Sydney but we have a presence in countries all over the globe. It’s an exciting time to join us since we’re expanding our teams and delivering on new projects that will take Citywire to the next level.

We are essentially looking for people who can make connections and build rapport with people. If you can keep people entertained over a coffee or in a meeting room, you could well be an ideal fit for the role.

Main responsibilities

You will focus on developing Citywire’s relationships with key financial advisers in South Africa, growing the readership base of financial advisers and engaging these with our various tailored activities. The Audience Development department is seen as pivotal for collecting market intelligence for the company and as such you will be travelling regularly around South Africa, meeting face to face with our audiences that we aim to serve with financial planning data, news and through our events. Being on the ground in South Africa, you will also be required to attend various industry events as a representative of Citywire South Africa.

The team is multi-disciplined and contributes editorial content, research projects based on intelligence gathered on-the-road, delegate recruitment for national and international events and control the internal database of registered professional users across both fund buyers and financial advisers.

This role is ideal for an outgoing individual who enjoys meeting new people, is willing to do what it takes to get the job done from the smallest to the more fulfilling tasks, is creative and is most comfortable.

• Building relationships – identifying relevant segment-specific new leads to grow the database of financial advisers in South Africa, managing your agenda securing face-to-face meetings with these travelling across the regions, identifying market trends/ideas, maintaining contact via phone/email to build strong relationships;

• Editorial – Working with our audience to develop ideas for features and engaging audience to contribute with editorial collaborations;

• Research – Using the information gathered through meetings, highlighting areas for potential research projects and to improve our services to engage our audience in print and at events;

• Promoting Citywire products such as events, publications, website and manager ratings database, research and more to our audience;

• Events – Working with our events team, recruiting relevant delegates within our audience for each event, attend events to meet audience, interview these and carry out general ad-hoc duties;

• Knowledge – developing knowledge of your publication title and on the latest themes of most relevance for the audience, through meetings with these, keeping up to date with news and collaborating with other areas of the business.

Job specific skills / requirements

• Proficiency in MS office

• Fluency in English is required

• Experience working autonomously and off your own initiative

• Your communication skills will be excellent

• Flexibility is a must as this role requires availability to travel around South Africa regularly

• Experience working under pressure and to deadlines is advantageous

Who we are

Having a common set of values sets the tone of everything we do and how we do it. These values should feel intuitive and natural – conversely, not supporting these values is a serious problem!

Honesty, integrity, fairness and respect are four core values. We can and should disagree with one another, in the interests of getting the right answer. Arguments for truth, not ego. We should always focus on sustainability at every level of the company.

Excelling at your job will contribute to high performance at Citywire. You should have a continuous and constructive spoken dialogue with your manager about your performance, with particular reference to these behaviours: A positive approach; collaborating with colleagues; a make-it-happen attitude.

Please do not miss our Youtube channel where we say a lot about us: https://www.youtube.com/channel/UCPMOUK4uLN7yZU8j79l4zcg

Additional notes

Pre-selected applicants will have to undertake 2 psychometric tests.

Interviews will take place via Zoom/Teams.

Citywire is an equal opportunities employer