This career opportunity is available at SHA Risk Specialists a division of Santam for the Underwriter: Liability, who will be based in Johannesburg: Illovo. What will make you successful in this role?

Underwriting
Underwrite and manage a portfolio of existing and new business, which may be complex in nature, including all tasks associated therewith but not limited Underwriting Governance which includes detailed risk evaluation and assessment, coverage and exposure analysis, pricing determination, detailed claims analysis (understanding loss ratios and claim trends) and wording review & negotiations within underwriting authority.
Refer and acquire sign-off relating to matters falling outside of own authority, in accordance with authority matrix.
Adherence at all times to the authority matrix, departmental protocols and procedures, including Underwriting Governance provisions.
Detailed explanations regarding changes with respect to terms/ underwriting stance.

Marketing
Visit brokers to discuss renewals and new business with a focus to build relationships and develop market presence.
Feedback on market intelligence.

Client Liaison (Internal and External)
Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.
Prepare for and attend meetings.

Financial
Meet budget responsibility for a book of business.
Monitor renewals, lapsed policies and new business with monthly report back.
Ensure we maintain a 2.5% Cancellation Reserve

Strategic Input
Provide strategic input for relevant business area if and when required.

Staff
Mentor and provide technical training of current and new staff if and when required.
Assist Underwriting Head in the day-to-day management of staff on underwriting matters and other issues if and when required.
Assist with performance management of staff if and when required.

General Administration
Follow up on quotations and renewals.
Sign and check policy documentation.
Handle accounts queries.
Assist with credit control if and when required.
Production and / or sign-off of reports within stipulated timeframes.
Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures. Qualification and Experience

Matric
Appropriate tertiary qualification a preference
Must be FAIS compliant
3 years Liability/PI broking/underwriting experience Skills

Systematic and Logical/Critical Thinking
Technical proficiency and proven underwriting track record in relevant line(s) of business
Financial Acumen
Track record for handling high pressure work environment
Computer Literacy
Strong Communication Skills including negotiation (Internal & external)
Administrative Skills
Analysis and Judgement
GREAT Attention to Detail
Client Orientation
Initiative
Managing work and delegation
Teamwork
Time Management and working under significant pressure Core Competencies Cultivates innovation – Contributing independently Customer focus – Contributing independently Drives results – Contributing independently Collaborates – Contributing independently Being resilient – Contributing independently About The Company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.