MultiChoice Group Vacancies 2023 Apply Here @www.multichoice.com Careers Portal

MultiChoice Group Vacancies 2023 Apply Here @www.multichoice.com Careers Portal

Are you interested in MultiChoice Group jobs? And if you are, have you gone through the recent recruitment notices and their respective whereabouts? If not, you must check it immediately. This entire article will tell you about one such recent recruitment notice, namely MultiChoice Group Vacancies circular 2023 ZA Government Jobs seekers, Download MultiChoice Group Application form, Desirous candidates can apply for Current Vacancies in South Africa according to their academic capabilities.

MultiChoice Group Vacancies 2023 Apply Here @www.multichoice.com You can apply now for Manager Payments Operations at MultiChoice Group Careers Portal

Kindly read it up to know all the details of the mentioned job post.

MultiChoice Group Vacancies 2023: Detailed Notification

The name of the authority by which this recruitment of Manager Payments Operations is being conducted is MultiChoice Group Recruitment Portal for which many vacancies have been out. The total number of vacancies have not been out yet still if you are interested enough, you can check upon it.
Candidates who are of interest are requested to apply for this position whenever the forms will be out and before the final date by visiting the organization’s official website. www.multichoice.com

Candidates are advised to first download the official notification from the official website and then read off all the necessary instructions related to the vacancy.

MultiChoice Group Vacancies: Important Dates for Vacancy

Many vacancies have been released for this post but might change here and there with further notifications to be issued shortly.

MultiChoice Group Vacancies: Eligibility Criteria

Every job notification is released with some eligibility criteria which include some of the rules to be followed by the candidate before deciding to apply for it otherwise they might not be able to do so.

Thus, the eligibility criteria for this post follows:

MultiChoice Group Careers 2023 Summary:

Name of the Organization MultiChoice Group Vacancies Recruitment Portal
Name of the Post Manager Payments Operations
Last Date to Apply As Per MultiChoice Group Organization Required
Qualification Degree/Diploma, Post Graduate Degree
Location South Africa
Salary R 414 083 per year
Mode of Application Online
Official Website
www.multichoice.com

So, we have mentioned all the available details issued on the official website regarding MultiChoice Group Recruitment such as the number of available posts, age limit, educational qualification required, and mode of application. For further information, do keep a check on the official website.

With the hope that you have got a clearance about the notice, submit your form in time.

How to Apply for the MultiChoice Group Vacancies ?

As already mentioned above, the starting has not been mentioned yet but the closing date for filling in the application form for MultiChoice Group Recruitment 2023 has been declared. But still you are advised to keep visiting the official website for further updates.

Always fill the form carefully in order to avoid any mistake.

  • Interested candidates need to visit the concerned website at www.multichoice.com
  • Following that, search for the recruitment section and you will find the MultiChoice Group Recruitment 2023.
  • After that, click on it and select the link to apply online.
  • Before filling it up, be ready with all of the required documents, scanned passport size photo and scanned signature to be needed to complete the application form.
  • Now, fill out the application form mentioning all the required details. Be careful to fill correctly. Double-check after filling it.
  • After checking it again, click on submit and your final submission of the form will be done.
  • After the submission, make sure to download the form and keep copies of it, in case they are needed for further purposes.

Note: If application process goes offline, then you are requested to send the application form to the concerned organization.

MultiChoice Group Careers Jobs 2023 Description

The Organization

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!

*Position Name
*

Manager Payments Operations

Position ID

Reports to

Senior Manager: Customer Experience and Process Management

Direct Reports

2

*Division
*

Customer Group

Department

Customer Operations

Key Customers

Internal: MultiChoice SA Divisions: Customer Group; Finance; Enterprise Business Systems;
External: Payment vendors

Key Performance Objectives

Tasks

Operational Delivery

  • Manage the performance of all Pay Journey related operations and ensure delivery of incidents and demand in line with agreed business SLAs.
  • Be the Primary Contact for stakeholder engagement of impacted initiatives.
  • Represent the Customer within the Demand Prioritization sessions.
  • Have in-depth working knowledge of the MultiChoice, Customer Care, Payments and Billing Systems.
  • Document and drive the implementation of SOPs that will enhance Service Delivery.
  • Identify, contribute to, and deliver continuous improvement initiatives.
  • Implement and support operational reporting requirements.
  • Ensure proper execution of operational tasks within the team – coordinate and monitor tasks completion within SLA time and improve E2E metrics for countries supported.
  • Ensure resolution of incidents in line with agreed SLAs.
  • Ensure high availability of payment platforms and reduce payment failures.
  • Facilitate and co-ordinate Change management of systems delivery within the environment.
  • Serve as a coach to members within the team to deliver the outputs required.
  • Implement knowledge management and ensure measures are in place to safeguard knowledge retention.
  • Manage, with the team, the Communications around Payments on the Operational comms groups during required hours of 7am to 11pm daily.

*People Management
*

  • Manage team members to ensure effective delivery of business unit objectives.
  • Develop a high performing team by embedding formal performance development and informal coaching.
  • Encourage frequent knowledge sharing between team members.
  • Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
  • Interview and recruit new members of the team, including determining appropriate compensation levels with input from HR.
  • Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met.
  • Approve leave requests for team members and create a leave plan to ensure adequate coverage.
  • When required, initiate disciplinary processes for team members, calling on support from HR when required.
  • Resolve grievances raised by team members and escalate only if required.
  • Address poor performance of any team member through the formal Performance Improvement Programme and ensure that continued poor performance is appropriately dealt with.
  • Motivate team members and ensure that their efforts are recognized.

Stakeholder Management

  • Build long-term, strategic relationships with stakeholders in the largest client organisations (internal or external).
  • Act as a single point of contact and facilitate access to colleagues and subject matter experts.
  • Negotiate at management level on technical and commercial issues.
  • Influence the development and enhancement of services, products and systems, and oversee the management and planning of business opportunities.

Qualifications

  • Degree/Diploma in Engineering/Technology/Information Management
  • A Post Graduate Degree in Engineering/Technology/Information Management is advantageous

Experience

  • 5-8 years in Payment Services and Solutions, with consulting experience
  • Experience in driving innovation
  • Strong leadership capabilities across all areas of the Payments environment or within a matrix management structure

Technical Competencies

  • Incident Management
  • Customer Centricity
  • Systems Thinking
  • IT Governance and Compliance
  • Problem Management
  • Quality Management
  • Stakeholder Relationship Management
  • Researching and Reporting
  • Negotiation

Behavioral Competencies

  • Attention to detail
  • Relationship building
  • Conflict Resolution
  • Decision Making
  • Critical Appraisal
  • Holistic Thinking
  • Persuading & Influence
  • Coaching

Job Type: Full-time

Apply Here

Frequently Asked Questions Related To MultiChoice Group Vacancies “

  1. How many vacancies are available for this post?

Ans. Till now, the number of vacancies is not cleared so you are advised to keep a check on the official website.

  1. When is the final date to fill out the application form?

Ans. The final date of applying for the post.

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